Thank you for shopping with The Shop Chronos! We are committed to ensuring your satisfaction. Please carefully review our return policy below:

Eligibility for Returns

  1. Return Window:
    Returns must be initiated within 3 days of receiving your product.

  2. Condition of Products:

    • All items must be returned in new condition with no signs of wear, damage, or alterations.
    • The original packaging, accessories, and any included documentation must accompany the return.
  3. Testing Period:

    • Customers may test the product for up to 3 days from the date of delivery. After this period, returns will not be accepted.

Non-Returnable Items

Certain items may not be eligible for return. Please review product descriptions for exceptions.

How to Initiate a Return

  1. Contact our customer service team at [insert email/contact info] within 3 days of receiving your product.
  2. Provide your order number, the reason for the return, and clear photos of the product to confirm its condition.
  3. Follow the instructions provided by our team for returning the product.

Return Shipping

  • Customers are responsible for the cost of return shipping unless the item received is defective or incorrect.
  • Ensure the item is securely packaged to prevent damage during transit.

Refunds

Refunds will be processed once the returned item is received and inspected. Please allow up to 7 business days for your refund to be issued to your original payment method.

For any questions about this policy, please contact us at [insert contact info].

Thank you for choosing The Shop Chronos!