Thank you for shopping with The Shop Chronos! We are committed to ensuring your satisfaction. Please carefully review our return policy below:
Eligibility for Returns
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Return Window:
Returns must be initiated within 3 days of receiving your product.
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Condition of Products:
- All items must be returned in new condition with no signs of wear, damage, or alterations.
- The original packaging, accessories, and any included documentation must accompany the return.
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Testing Period:
- Customers may test the product for up to 3 days from the date of delivery. After this period, returns will not be accepted.
Non-Returnable Items
Certain items may not be eligible for return. Please review product descriptions for exceptions.
How to Initiate a Return
- Contact our customer service team at [insert email/contact info] within 3 days of receiving your product.
- Provide your order number, the reason for the return, and clear photos of the product to confirm its condition.
- Follow the instructions provided by our team for returning the product.
Return Shipping
- Customers are responsible for the cost of return shipping unless the item received is defective or incorrect.
- Ensure the item is securely packaged to prevent damage during transit.
Refunds
Refunds will be processed once the returned item is received and inspected. Please allow up to 7 business days for your refund to be issued to your original payment method.
For any questions about this policy, please contact us at [insert contact info].
Thank you for choosing The Shop Chronos!